Refund Policy

Our 60-night guarantee. Wear RAYLIFT for up to 60 nights. If you are not happy with how your skin looks, email rayliftofficial@gmail.com within 60 days of delivery and we will refund your order in full. You are meant to use the product during those nights, so a used set is still eligible.

How to start a refund. Email rayliftofficial@gmail.com with your order number. We reply with instructions and, if we need the item back, the return address and a prepaid label. Please do not ship anything before contacting us, as packages sent without instructions cannot be processed.

Damages and issues. Inspect your order on arrival and contact us right away if it is defective, damaged or not what you ordered, so we can make it right.

Exceptions. Gift cards are not refundable. Everything else we sell is covered by the 60-night guarantee above.

Exchanges. The fastest way to get a different item is to request a refund on the one you have and place a new order.

Subscriptions. Skip, reschedule or cancel at any time from your account or by email. No phone call and no minimum number of orders. Cancel before the next renewal date and you will not be charged again.

European Union 14 day cooling off period. If your order ships into the European Union you may cancel or return it within 14 days of delivery for any reason, in addition to the guarantee above.

Refunds. Once approved, we issue the refund to your original payment method within 10 business days. Banks can take extra time to post it. If more than 15 business days have passed since approval, email rayliftofficial@gmail.com.